Astrologer Privacy Policy

Astrologer Privacy Policy

This Astrologer Privacy Policy explains how Payosphere Technologies Private Limited, operating Payos.in ("Payos", "we", "our", or "us"), collects, uses, stores, and protects the personal information of astrologers, consultants, and service providers ("Astrologers") who register and offer services through our platform.

By registering as an Astrologer on Payos.in, you acknowledge that you have read, understood, and agree to this Astrologer Privacy Policy.

1. Information We Collect

To onboard and manage Astrologers, we may collect the following information:

Personal Information

  • Full Name
  • Date of Birth
  • Gender (optional)
  • Mobile Number
  • Email Address
  • Residential or Business Address
  • Profile Photograph
  • Languages Spoken
  • Biography and Experience
  • Areas of Astrology Expertise
  • Educational Qualifications
  • Certifications (if applicable)

Identity Verification

For verification and compliance purposes, we may request:

  • PAN Card
  • Aadhaar Card or other Government-issued Identity Proof
  • Bank Account Details
  • Cancelled Cheque or Bank Verification Document
  • GST Details (if applicable)

Professional Information

We may also collect:

  • Years of Experience
  • Consultation Charges
  • Availability Schedule
  • Skills and Specializations
  • Profile Description
  • Ratings and Reviews
  • Consultation History

Technical Information

When you use our platform, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Login Activity
  • Session Information
  • Cookies
  • Usage Analytics

2. How We Use Your Information

We use your information to:

  • Verify your identity and eligibility.
  • Create and manage your astrologer profile.
  • Publish your profile on Payos.in.
  • Process customer bookings.
  • Facilitate chat, call, or consultation services.
  • Process payments and payouts.
  • Verify compliance with legal requirements.
  • Improve platform quality and security.
  • Communicate important updates and support information.
  • Prevent fraud and misuse of the platform.

3. Profile Visibility

The following information may be publicly displayed to users:

  • Name
  • Profile Photograph
  • Biography
  • Experience
  • Specializations
  • Languages
  • Ratings and Reviews
  • Consultation Charges
  • Availability Status

Sensitive information such as government identity documents, bank details, and personal contact information will not be publicly displayed.

4. Payment and Banking Information

Bank account information is collected solely for processing payouts.

We implement reasonable security measures to protect banking information and do not sell or share it except where required for payment processing or by law.

5. Sharing of Information

We do not sell your personal information.

Information may be shared only with:

  • Payment Service Providers
  • Banking Partners
  • Cloud Hosting Providers
  • Technology Service Providers
  • Government Authorities when legally required
  • Law Enforcement Agencies where applicable

All service providers are expected to maintain appropriate confidentiality and security.

6. Ratings and Reviews

Users may rate and review astrologers after consultations.

Payos.in reserves the right to remove reviews that are abusive, fraudulent, offensive, defamatory, or otherwise violate our platform policies.

7. Data Security

We use commercially reasonable technical and organizational measures to protect astrologer information from unauthorized access, disclosure, misuse, or alteration.

While we strive to protect your information, no online platform can guarantee absolute security.

8. Data Retention

We retain astrologer information:

  • While your account remains active.
  • As required for legal, taxation, accounting, or regulatory purposes.
  • To resolve disputes and enforce our agreements.

After account closure, certain information may be retained where required by applicable law.

9. Confidentiality

Astrologers are expected to maintain the confidentiality of customer information obtained through consultations.

Customer information must not be:

  • Shared with unauthorized persons.
  • Used for personal marketing without consent.
  • Stored outside the platform unless legally required.
  • Misused for any unlawful purpose.

Violation of confidentiality obligations may result in suspension or termination of the astrologer's account.

10. Your Rights

Subject to applicable laws, Astrologers may:

  • Access their personal information.
  • Update profile details.
  • Correct inaccurate information.
  • Request deletion of eligible personal data.
  • Withdraw consent where legally permitted.
  • Close their account by contacting support.

Certain records may be retained where required by law or regulatory obligations.

11. Compliance

Astrologers agree to comply with:

  • Applicable laws of India.
  • Our Terms & Conditions.
  • Platform policies.
  • Privacy obligations.
  • Professional and ethical standards while providing consultations.

12. Policy Updates

We may update this Astrologer Privacy Policy from time to time.

The revised version will be published on Payos.in with an updated Effective Date. Continued use of the platform after such updates constitutes acceptance of the revised policy.

13. Contact Us

For any questions regarding this Astrologer Privacy Policy, please contact:

Payosphere Technologies Private Limited

Registered Office:
Unit No. 1408, 14th Floor,
Vishwa Plan S Business Park,
Nerul East, Navi Mumbai – 400706, Maharashtra, India.

Website: https://payos.in

Customer Support: +91 83695 22990

Email: payospheretech1010@gmail.com

By registering as an Astrologer on Payos.in, you confirm that you have read, understood, and agreed to this Astrologer Privacy Policy.